Privacy policy

Privacy Policy

NextGenRelo Last updated: 27.8.26

This template is written for a relocation and global mobility services company processing B2B leads and client data (individuals being relocated, HR contacts at client companies). Bracketed items need to be filled in or reviewed by a lawyer before publishing — this is a starting draft, not legal advice.

1. Who we are

NextGenRelo ("we," "us," "our") provides relocation and global mobility services to companies relocating employees internationally. This policy explains how we collect, use, and protect personal data when you visit our website, submit an enquiry, or become a client.

Data controller: NextGenRelo Registered address: Virtually There. 1st Floor. Swan Street. Manchester. M4 5JW. United Kingdom

Contact for data protection queries: info@ieinternation.com Data Protection Officer A J Cleaver

2. What data we collect

Depending on how you interact with us, we may collect:

  • Contact details: name, job title, company name, email address, phone number (from contact forms, newsletter signups, or meetings)
  • Enquiry/lead data: details you submit about relocation needs (destination countries, number of employees, timeline)
  • Relocating employee data (if you engage our services): name, nationality, date of birth, passport/visa details, immigration status, employment details, family/dependent information — collected on behalf of and at the direction of our client company
  • Technical data: IP address, browser type, device information, pages visited (via cookies/analytics)
  • Communications: records of emails, calls, or meeting notes

3. Why we process your data and our legal basis

Purpose Legal basis
Responding to enquiries Legitimate interest / pre-contractual steps
Providing relocation services to clients Performance of a contract
Processing relocating employees' immigration/visa data Contract with client company + legal obligation (immigration compliance)
Sending marketing emails Consent (opt-in)
Website analytics Consent (via cookie banner)
Complying with legal/regulatory obligations Legal obligation

Where we process special category data (e.g., nationality combined with immigration status can be sensitive in some contexts) or data revealing sensitive attributes, we rely on explicit consent from the data subject or another applicable GDPR Article 9 condition, and apply extra safeguards.

4. Who we share data with

  • Immigration/visa processing partners in destination countries
  • Housing, schools, and relocation logistics vendors as needed for the service
  • IT/CRM providers (e.g., [CRM name], [email platform name])
  • Professional advisors (legal, accounting) where necessary
  • Regulators or authorities where legally required

We do not sell personal data.

5. International data transfers

Because we support relocation corridors including the UK, EU, Canada, Mexico, and Ireland, personal data may be transferred outside the country where it was originally collected, including to countries without an EU adequacy decision. Where this happens, we rely on:

  • EU Standard Contractual Clauses (SCCs), and/or
  • Adequacy decisions where available, and/or
  • Other safeguards as required under GDPR Chapter V

[Confirm and specify actual transfer mechanisms used once vendor/subprocessor list is finalized.]

6. How long we keep data

  • Enquiry/lead data not converted to a client: [e.g., 12 months]
  • Client and relocating employee records: retained for the duration of the engagement plus [X years] to meet immigration, tax, or contractual record-keeping obligations
  • Marketing consent records: until withdrawn

[Adjust retention periods to match actual practice and any statutory requirements in relevant jurisdictions.]

7. Your rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request erasure ("right to be forgotten"), where applicable
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time (where processing is based on consent)
  • Lodge a complaint with a supervisory authority — in Spain, the Agencia Española de Protección de Datos (AEPD), or the authority in your own country of residence

To exercise these rights, contact us at [email address].

8. Cookies

We use cookies and similar technologies for essential site function, analytics, and (if applicable) marketing. See our [Cookie Policy] for details on each cookie used, its purpose, and duration. You can manage your preferences at any time via the cookie settings link in the site footer.

9. Security

We apply appropriate technical and organizational measures to protect personal data, particularly sensitive data such as passport and immigration details, including [encryption at rest/in transit, access controls, etc. — describe actual measures].

10. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top reflects the most recent revision.

11. Contact us

NextFenRelo. ieinternational Ltd. Virtually There. 1st Floor. Swan Street. Manchester. M4 5JW. United Kingdom

info@ieinternation.com